Privacy Policy
Effective Date: October 2025
At Sophia Skin Care & Cosmetics, we value your trust and privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.sophiaskincarecosmetics.com, make a purchase, or interact with our brand online.
1️⃣ Information We Collect
We may collect the following types of information:
Personal Details — your name, email address, phone number, and shipping/billing address.
Payment Details — secure payment data processed through trusted gateways (we never store your full card number).
Website Data — IP address, browser type, device information, pages visited, and actions taken on our site.
Marketing & Communications — preferences, opt-ins for newsletters, and customer service messages.
2️⃣ How We Use Your Information
We use your information to:
Process orders and deliver products.
Provide customer service and respond to inquiries.
Send marketing emails (only if you’ve subscribed).
Improve our website, products, and customer experience.
Comply with legal obligations (invoicing, taxes, fraud prevention).
3️⃣ Consent
By submitting personal information on our website, you consent to our collection and use of it for the reasons outlined above.
You may withdraw your consent at any time by contacting [email protected].
4️⃣ Data Storage & Security
Your data is stored on secure servers located in Canada and the United States.
We use SSL encryption, secure firewalls, and platform-level protections through our service providers (such as GoHighLevel, Stripe, and PayPal).
Access to customer data is limited to authorized personnel only.
5️⃣ Cookies & Tracking
Our website uses cookies to remember preferences, analyze traffic, and enhance functionality.
You may disable cookies in your browser, but certain site features may not work properly.
6️⃣ Sharing of Information
We do not sell or rent your information.
We only share limited data with trusted partners to:
Process payments (e.g., Stripe, PayPal).
Ship orders (e.g., Canada Post, UPS).
Send emails or SMS messages (via GoHighLevel).
These partners are contractually obligated to keep your information secure and use it only for the services we request.
7️⃣ Marketing Communications
You’ll only receive promotional emails if you’ve opted in.
Every email contains an “Unsubscribe” link — clicking it immediately removes you from future communications.
8️⃣ Your Rights
Depending on your location, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent to marketing.
Request data portability (for EU residents).
To exercise any rights, contact us at [email protected].
9️⃣ Data Retention
We keep your personal information only as long as necessary to fulfill orders, meet legal obligations, or maintain active customer accounts.
🔟 Third-Party Links
Our site may contain links to external websites.
We are not responsible for the privacy practices of those sites and encourage you to read their privacy statements.
⚖️ Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised date.
📬 Contact Us
Sophia Skin Care & Cosmetics
Email: [email protected]